The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
We respect your privacy and are committed to protecting your personal data.
Your information (name, address, email) is only used to:
✅ Process and fulfill your orders
✅ Communicate with you about your purchase
✅ Comply with Etsy's legal requirements
We do not share your data with third parties except where necessary (e.g., shipping companies) to deliver your order.
If you have any questions about your privacy or data protection, please contact us directly via Etsy Messages.
This privacy policy complies with the EU General Data Protection Regulation (GDPR).
Yes, custom requests are always welcome. We can personalize your rug with names, specific colors, or custom sizes. Just send us a message with your request before ordering.
All of our prayer rugs are standard size: 80×125 cm (31.5 × 49.2 inches). Custom sizes are also available upon request. Please message us if you need a different dimension.
Our rugs are machine washable at 30°C on a gentle cycle. Do not tumble dry. Lay flat to air dry. Do not bleach or iron.
We offer special packaging for gifts upon request. You can also add a personalized gift card with your message. Just let us know after placing the order.
Yes, we offer wholesale pricing for bulk orders. Please contact us for special rates, estimated production time, and customization options.
Our rugs are not handmade. They are created using high-resolution digital design and modern printing techniques, while maintaining the look and spirit of traditional Turkish craftsmanship.
Yes, we ship worldwide with tracking. Shipping is free for all orders. Delivery time varies by country, typically 5–12 business days depending on your location.
Yes! We can include a personalized gift note with your message. Just write your message in the notes section at checkout or send us a message after ordering.
Once your order is shipped, we’ll send you a tracking number via Etsy. You can track your package directly from your Etsy account or using the shipping provider's website.